Last updated: 28/02/2026
At Healthy247.co.za (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, how we protect it, and the choices you have.
This site provides health information for educational purposes and is not a substitute for professional medical advice.
1) Who we are (Responsible Party)
Website: Healthy247.co.za
Owner/Company: Healthy247
Email: Info@healthy247.co.za
Country: South Africa (primary)
If you have privacy questions, contact us using the details above.
2) What personal information we collect
We collect information in these ways:
2.1 Information you provide to us
- Contact details (e.g., name, email) when you contact us
- Messages you send via contact forms or email
- Newsletter information (if you subscribe)
- Comments (if commenting is enabled): name, comment text, and other information you choose to share
2.2 Information collected automatically
When you visit our site, we may automatically collect:
- Device and browser info (type, language, operating system)
- IP address (often used for security, analytics, and approximate location)
- Pages visited, time spent, and referring pages
- Cookies/identifiers used for analytics and advertising (see Cookies section)
2.3 Sensitive health information
We do not ask you to submit sensitive personal health details. If you choose to share health information in a message or comment, you do so voluntarily. Please avoid posting private medical details publicly.
3) How we use your information
We use information to:
- Operate, maintain, and improve the site
- Respond to inquiries and provide support
- Send newsletters or updates only if you opt in (and you can unsubscribe anytime)
- Understand how visitors use the site (analytics)
- Protect the site from spam, fraud, and abuse
- Display advertising and measure ad performance (including Google AdSense)
We do not sell your personal information.
4) Legal bases for processing (POPIA + global visitors)
We process personal information based on:
- Consent (e.g., newsletter sign-up, cookie preferences where required)
- Legitimate interests (e.g., site security, improving content, basic analytics)
- Contract/steps before a contract (e.g., replying to requests you send)
- Legal obligations (where applicable)
If you’re in South Africa, we aim to handle personal information in line with the Protection of Personal Information Act (POPIA). If you’re in other regions, you may also have rights under local laws (e.g., GDPR/UK GDPR/CPRA equivalents).
5) Cookies and similar technologies
Cookies are small files stored on your device. We use cookies for:
- Essential site functionality (security, preferences)
- Analytics (understanding traffic and usage)
- Advertising (showing and measuring ads)
5.1 Advertising cookies (Google AdSense)
We may use Google AdSense to display ads. Google and its partners may use cookies or device identifiers to:
- Serve ads
- Measure ad performance
- Prevent fraud
- Provide personalized or non-personalized ads depending on your settings and location
You can manage cookie preferences through:
- Your browser settings (block/delete cookies)
- Consent tools/banners (where available)
- Google’s ad settings (see links section at the end)
Note: If you disable cookies, parts of the site may not function as intended, and ads may be less relevant.
6) Analytics
We may use analytics tools (such as Google Analytics or similar) to understand:
- Which pages are popular
- How visitors find our site
- How we can improve site speed, content, and user experience
Analytics tools may use cookies or identifiers. You can opt out using browser settings or relevant opt-out tools (links provided below).
7) Comments and user-generated content (if enabled)
If commenting is enabled:
- Your comment and chosen display name may be visible publicly.
- We may moderate, remove, or block comments that are spam, harmful, misleading, or violate our rules.
- Do not post personal medical records, phone numbers, IDs, or private details.
8) Email newsletters (if enabled)
If you subscribe:
- We collect your email address and (optionally) your name.
- We use this to send updates and new content.
- You can unsubscribe anytime using the link in each email.
We may use an email service provider to manage subscriptions securely.
9) Sharing your information
We may share limited information only:
- With trusted service providers who help operate the site (hosting, email, analytics, security)
- With advertising partners as necessary to serve ads (e.g., Google)
- If required by law, regulation, or legal request
- To protect our rights, users, and site security
Service providers are expected to handle data securely and only for approved purposes.
10) Data retention
We keep personal information only as long as needed:
- Contact messages: typically retained for support and record-keeping
- Newsletter data: retained until you unsubscribe
- Analytics data: retained according to tool settings and business needs
- Security logs: retained for a limited time to prevent abuse
You may request deletion where legally applicable.
11) Data security
We use reasonable safeguards to protect information, such as:
- Secure hosting and access controls
- HTTPS (SSL) where available
- Monitoring for spam and abuse
No method of transmission or storage is 100% secure, but we work to protect your data.
12) Children’s privacy
Healthy247.co.za is intended for a general audience and does not knowingly collect personal information from children under the age required by local law without parental consent. If you believe a child has provided personal information, contact us so we can delete it.
13) International visitors and data transfers
If you access this site from outside South Africa, your data may be processed in countries where our service providers operate (e.g., hosting, analytics, advertising). We take reasonable steps to ensure appropriate protections are in place.
14) Your privacy rights
Depending on your country, you may have rights to:
- Request access to the personal information we hold about you
- Request correction or update of inaccurate information
- Request deletion (where applicable)
- Object to processing or request restriction (where applicable)
- Withdraw consent (e.g., newsletter, cookies where required)
- Lodge a complaint with a data protection authority (where applicable)
To exercise these rights, email: [YOUR PRIVACY EMAIL]
15) Third-party links
Our site may link to third-party websites (health resources, services, partner sites). We are not responsible for their privacy practices. Please review their policies before sharing information.
16) Medical information disclaimer (important)
Content on Healthy247.co.za is for educational purposes only and is not medical advice. Always seek advice from a qualified healthcare professional for diagnosis and treatment—especially for urgent symptoms.
17) Changes to this Privacy Policy
We may update this policy to reflect changes in our practices, tools, or legal requirements. We will update the “Last updated” date at the top. Continued use of the site means you accept the updated policy.